Vice Roofing & Construction (“Vice Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you visit viceroofing.com (the “Site”), request a quote, or otherwise interact with us. By using the Site or submitting your information, you agree to the practices described here.
Information We Collect
Information You Provide
When you request a free quote, contact us, or schedule an inspection, we may collect:
- Name
- Phone number
- Email address
- Property address and city
- Roof type, property type (residential or commercial), and a description of the issue or project
- Any photos or documents you choose to upload
- Communications you send us (messages, voicemails, emails)
We use this information to respond to your inquiry, prepare an estimate, schedule work, and provide the roofing services you requested.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical data, including:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed, referring URLs, and time spent on pages
- Aggregate usage statistics about how the Site is used
Cookies and Analytics
The Site uses cookies and similar technologies to understand how visitors use our pages and to improve the Site. Cookies are small text files stored on your device. You can set your browser to refuse cookies, but some features of the Site may not function properly if cookies are disabled.
We use Google Analytics 4 (GA4) to collect aggregate, pseudonymized data about Site usage — such as the number of visitors, sessions, traffic sources, and the pages most frequently viewed. GA4 may set cookies on your device. The data collected by GA4 is subject to Google’s own privacy policy. We use this information in aggregate form to measure Site performance and improve content; we do not use it to identify individual visitors.
We do not sell your personal information to third parties.
Use of Google API Data
Vice Roofing & Construction uses certain Google APIs — including Google Search Console, Google Analytics 4, and the Google Business Profile API — to monitor and improve the performance of our website and online presence. When you connect your own Google account to our services, or when we access data from Google services we manage, the handling of that data is governed by the applicable Google Privacy Policy and the Google API Services User Data Policy.
Our use of information obtained from Google APIs is limited to the purposes described in this Privacy Policy and the applicable Google API terms. We do not transfer or sell Google API data to third parties, and we do not use Google API data to identify individual users for advertising purposes.
How We Use Your Information
- To respond to quote requests and provide roofing estimates and services
- To schedule inspections, repairs, and reroofing projects
- To communicate with you about your project or inquiry
- To improve our Site, services, and customer experience
- To analyze website traffic and marketing performance
- To comply with legal obligations and protect our rights
How We Share Your Information
We share your information only as necessary to operate our business:
- Service providers: We may share information with trusted vendors who support our operations (e.g., analytics, hosting, email, financing partners), under agreements requiring them to protect your information.
- Insurance and financing: If you request assistance with an insurance claim or financing, we may share relevant details with your insurance carrier or our financing partners as needed to process your request.
- Legal compliance: We may disclose information when required by law, court order, or to protect the safety, rights, or property of our business, our customers, or others.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements. You may ask us to delete your information at any time (subject to legal record-keeping requirements).
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the information below.
Data Security
We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Vice Roofing & Construction
10990 NW 138th St, Unit 3, Hialeah Gardens, FL 33018
305-481-7057
viceroofing.com